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Whether you are in need of a routine medical procedure, rehabilitation to help recover from an accident, or care on a temporary basis in your home, we can help.
Our Philosophy of Care
At Panchshil Hospital, our reputation is built on our ability to provide the service you want, and need, resulting in excellent medical treatment you can rely on, and personal care you'll appreciate. Our patients can be confident that their rights will be recognized, and respected by all staff involved in their care regardless of their age, disability, race, religion, gender, or sexual orientation.
Our Promise to You
As a patient in Panchshil Hospital, we will make every effort to ensure that you receive the excellent standard of care that you deserve.
Within the hospital
During every visit to Panchshil Hospital, we will endeavor to ensure that you
During your stay
If your visit requires an overnight stay, or treatment as a day-case patient, we will always aim to provide you with Privacy, and dignity at all times
- At least one visit every day, from a senior member of the nursing team
- An allocated member of the care team, who will co-ordinate your care, and act as a primary contact point for you and your friend or relative
- An arrangement of meals, with a variety of choices, including those suitable for special dietary or clinical needs
- 24 hour a day access to a doctor in accordance with your medical care needs
Children
When children are admitted to Panchshil Hospital, we will make every effort to ensure that they receive
- The opportunity to visit the hospital before admission along with their parents and/or guardians
- The opportunity to have a parent and/or guardian to stay with them overnight.
- Information supplied in a way that they will understand
- Menu choices which are suitable for their age, and medical condition
Going home
When you leave the hospital after an overnight stay, or following treatment as a day-case patient, we want you to feel confident that you're sufficiently prepared for your return home. And so, in conjunction with your consultant, we aim to ensure that you be
- Provided with all the necessary advice, information, and medical supplies to enable your immediate return home
- Given all relevant contact details to enable you to call the hospital, at any time should any problems arise
- Contacted by a member of our care team, once you're home (if you so wish), and to confirm that you are making a satisfactory recovery, and to provide you with any further advice
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